ict products
- IT (Technical Support) L4: 24293: The qualification covers A+, N+, Life Skills, Help Desk Technology, and Advanced Operating Systems and comprises a Learner Guide, Facilitator Guide, Data Files, Alignment Documents and Supplementary Guides.
- IT (Systems Development) L5 48872: The programming language of the product is VisualBasics.Net. It comprises a Learner Guide, Student and Facilitator manual.
- IT (Systems Support) L5 48573: This product covers Windows 2003 and comprises a Learner Guide, Student and Facilitator manual.
- End User Computing L3: 49077: By completing the alignment process of End User Manuals to new Unit Standards, the core Unit
Standards of this qualification will be simultaneously completed.
- End User Computing (MS Office): It includes the 2003 and XP ranges of End User manuals and includes a Learner Guide, and Facilitator Guide aligned to End User Computing Unit Standards.



